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Statecraft

All patterns

  • Bulk Actions

    Let users perform one action across many records safely, with clear scope, eligibility and recovery.

    Data

  • Advanced Filters

    Help users narrow large datasets with filters they can see, edit, share and recover from.

    Data

  • Autosave

    Save changes continuously without a Save button, while keeping users certain their work is safe.

    Forms

  • Approval Workflow

    Route a request through one or more reviewers with clear status, accountability and an auditable history.

    Workflow

  • AI Response

    Present generated answers with streaming, sources, control and recovery, so users can trust and verify them.

    AI

  • File Upload

    Let users add files with visible progress, early validation and recovery that never loses what already uploaded.

    Files

  • Command Palette

    Give users one keyboard-first entry point to jump anywhere and run any action without hunting through menus.

    Navigation

  • Subscription Management

    Let customers upgrade, downgrade, change billing cycles and cancel with exact prices, dates and consequences shown before they confirm.

    Payments

  • Refunds

    Let support staff or customers return money with the exact amount, destination, timing and consequences stated before it's irreversible.

    Payments

  • Checkout

    Take a customer from plan choice to paid with the fewest fields, a total that never surprises, and errors that keep what they typed.

    Payments

  • Failed Payment Recovery

    Recover failed renewals with timely, specific prompts and a grace period, before customers lose access they still want.

    Payments

  • Usage & Limits

    Show customers how much of their plan they've used and handle the moment they hit a limit without breaking their work.

    Payments

  • App Sidebar

    Organise a product's main navigation so users always know where they are, reach frequent places in one click, and keep their place on small screens.

    Navigation

  • Tabs

    Split one object's content into peer views that users switch between without losing their place, state or URL.

    Navigation

  • Breadcrumbs & Back

    Show users where they are in a hierarchy and get them back to exactly where they came from — filters, scroll and all.

    Navigation

  • File Preview

    Let users look inside a file without downloading it, with a predictable fallback for every type the product can't render.

    Files

  • Attachments

    Attach files to records and comments with clear ownership, visibility and deletion rules that match the record they belong to.

    Files

  • CSV Import

    Bring spreadsheet data into the product with column mapping, row-level validation and a preview, so nothing is imported by surprise.

    Files

  • Confirmation

    Ask for confirmation only when an action is hard to undo, and make the dialog state exactly what will happen.

    Workflow

  • Partial Failure

    Report operations where some items succeed and some fail, so users know exactly what happened and what to do about the rest.

    Workflow

  • Permissions

    Show people what they can do, explain what they can't, and give them a way forward instead of a dead end.

    Workflow

  • Notifications

    Tell people about things that need them, in the right channel and at the right volume, without burying what matters.

    Workflow

  • Activity History

    Show who changed what and when on a record, in a timeline people can scan, filter and trust.

    Data

  • Empty States

    Design what users see when there's nothing to show, so every empty screen explains why and offers the next useful step.

    Data

  • Version History

    Let users see earlier versions of a document or record, compare them, and restore safely without losing current work.

    Forms

  • Human Review

    Put a person between AI output and real-world consequences, with review that's fast for good output and careful for risky output.

    AI

  • Feedback

    Collect quick, specific feedback on AI output that users actually give, and that the team can actually use.

    AI

  • Inline Validation

    Tell users about input problems at the right moment — not while they're still typing, and not only after they submit.

    Forms

  • Unsaved Changes

    Protect work in forms that save explicitly, warning only when something would actually be lost.

    Forms

  • Offline Mode

    Keep users working when the connection drops, with an honest view of what's synced, what's pending and what can't be done offline.

    Forms

  • Search

    Help users find records by what they remember — a name, a number, a phrase — with results that explain why they matched.

    Data

  • Pagination

    Split long lists into pages or progressive loads in a way that keeps position, counts and selection predictable.

    Data

  • Saved Views

    Let users save a combination of filters, sorting and columns as a named view they and their team can return to.

    Data

  • Comments

    Let people discuss work where it happens — on the record or the exact part of it — with mentions, threads and resolution.

    Workflow

  • Error Recovery

    When something fails, say what happened in plain language, protect the user's work, and offer the most useful next step.

    Workflow

  • Keyboard Shortcuts

    Give frequent users fast keyboard paths that are discoverable, consistent and never get in the way of typing.

    Navigation

  • Prompt Input

    Design the box where users ask AI for things — with context, attachments and controls visible — so prompts start strong and never get lost.

    AI

  • AI Suggestions

    Offer AI-generated values, completions and next steps inline, so users accept good ones in one action and ignore the rest at no cost.

    AI

  • Agent Progress

    Show what an AI agent is doing during long, multi-step tasks — steps, tool use and decisions — so users can follow, steer and stop it.

    AI

  • AI Onboarding

    Introduce an AI feature by showing what it can do with the user's own data, setting honest expectations about limits and privacy.

    AI

  • Export

    Let users take their data out in the format they need, with a clear scope and no surprises about what's included.

    Files

  • Sharing & Links

    Let people share files and records with teammates or outsiders, with access levels and link scope that are impossible to misread.

    Files

  • Storage Limits

    Show how much storage is used and by what, and handle a full quota without blocking work or deleting anything.

    Files
AI Pro

Feedback

Collect quick, specific feedback on AI output that users actually give, and that the team can actually use.

5 states4 edge casesDesktop + Mobile

Unlock implementation prompt

01The problem

Teams building AI features need to know when output is wrong, but users rarely explain. A thumbs-down with no context says something failed, not what. Long feedback forms get skipped. The most valuable signal — what the user changed after receiving the output — usually isn't captured at all.

02When to use

Use when

  • Chat assistants and copilots
  • Generated drafts, summaries and suggestions
  • AI classifications users can see and correct

Avoid when

  • Output users can't evaluate (they lack the knowledge to judge correctness).
  • Every single interaction — prompting feedback constantly reduces both response rate and quality.

03Recommended UX

Statecraft recommendation

Offer a one-tap rating on every completed response, ask for a reason only after negative ratings using a short list of specific chips with optional text, and capture implicit signals — copy, edit, regenerate, undo — automatically.

04Desktop behaviour

On desktop, rating controls sit in the response's action row and the follow-up appears inline below the response — never as a modal.

Desktop rules

  • Thumbs up/down alongside Copy and Regenerate, visible on the latest response.
  • After thumbs down, show 3–5 reason chips inline with an optional text field and Send.
  • Show the selected state persistently so users know their rating was saved.
  • Allow changing or removing a rating.
One tap to rate. A thumbs down reveals specific reasons inline — never a modal.

05Mobile behaviour

On mobile, keep rating one tap and present reasons in a small bottom sheet that can be dismissed without answering.

Mobile rules

3 mobile rules are included in Pro.

Reasons in a small sheet that can be dismissed — the rating is kept either way.

Statecraft Pro

Unlock the full pattern

Get the complete interaction flow, states, edge cases, mobile rules and implementation prompt.

  • Interaction flow · 5 steps
  • 3 mobile rules
  • 5 states
  • 4 edge cases with recommendations
  • 4 microcopy comparisons
  • Accessibility notes
  • Developer notes
  • Claude Code / Codex implementation prompt
Get Statecraft Pro · $9Compare plans

Edge cases covered in this pattern

  • Feedback contains sensitive data
  • Rating a regenerated response
  • Negative rating on a refusal
  • Low response rate